I have a Network error

Modified on Tue, 26 Mar 2024 at 02:00 PM

Do you get the following pop-up?

You may have tried to sign in to the same app multiple times, or you may have had too many apps running at the same time. Usually, the notification will disappear on its own if you try again a few minutes later.


If not, you can try the following:

  • Close the application and log in again
  • Uninstall and reinstall the app

Still not solved? 

Submit a ticket. We will contact you within 1-2 days.


Do you have a healthcare question and you can't log in to the app?

Check the website of your practice for telephone availability and call your practice.


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