Do you get the following pop-up?
You may have tried to sign in to the same app multiple times, or you may have had too many apps running at the same time. Usually, the notification will disappear on its own if you try again a few minutes later.
If not, you can try the following:
- Close the application and log in again
- Uninstall and reinstall the app
Still not solved?
Submit a ticket. We will contact you within 1-2 days.
Do you have a healthcare question and you can't log in to the app?
Check the website of your practice for telephone availability and call your practice.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article