The GP cannot see me, what can I do?

Modified on Wed, 31 May 2023 at 09:34 AM

If the GP cannot see you during the video call, you can try the following:

  • In the video call, click on the Camera icon; you can try turning the camera on and off this way.
  •  End the video call and try to start a new video call by clicking on the Camera icon.

If this doesn't work you can try the following:

  • Check via Settings that the Gezond app can access the camera
  • Check that the camera does work in programs such as FaceTime or WhatsApp

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