The GP cannot hear me, what can I do?

Modified on Wed, 31 May 2023 at 09:36 AM

If the GP cannot hear you during the video call, you can try the following:

  • In the video call, click on the Microphone icon; you can try turning the microphone on and off this way
  • End the video call and try to start a new video call by clicking on the icon with the Microphone

If this doesn't work you can try the following:

  • Check via Settings that the Gezond app has access to the microphone
  • Check that the microphone does work in programs such as FaceTime or WhatsApp

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article