How do I ask an other question?

Modified on Tue, 30 May 2023 at 03:22 PM

An other question is a question other than a direct question about your health. For example, you want to reschedule an appointment, ask for a refill of your medication or change your personal info. For this you can start a chat with a medical assistant.

You can ask other questions by going through the following steps:

Step 1. Open the Gezond app

Step 2. Click on Chat

Step 3. Go to Conversations (opens automatically)

Step 4. Go to Medical Services

Step 5. Click on I have a different question

You can ask another question during chat hours:

  • Monday through Friday 7:00-21:00
  • Saturday and Sunday, 9:00-12:00.

You will receive an answer to your question from a medical assistant immediately or within minutes.

This medical service is not intended for requests for help in case of emergency.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article